Follow

Set Up Microsoft Office 365 and Exchange Online for Email Tracking

Set Up Microsoft Office 365 and Exchange Online for Email Tracking

1 – Log in to Office 365.

2 – Go to the admin center. (Note: You must have admin permissions to access.)

3 – Under ADMIN, click Exchange. This will take you to the Exchange admin center.

 4 – In the Exchange admin center, click compliance management.

5 – In compliance management, select journal rules.

6 – Select the “+” to add a new journal rule.

7 – In the new journal rule window, in the Send journal reports to space, enter registranthistory@lassocrm.com.

8 – In the Name space, enter LassoCRM History – <username>, e.g. LassoCRM - Jane.

9 – In the If the message is sent to or received from… space, click on the dropdown beside A specific user or group… and select the user from the list.

10 – Click add and then ok.

11 – In the Journal the following messages… space, select External messages only.

365.png 

Once successfully added, the user will appear in the journal rules list. Perform the above steps for each user.

 3651.gif