FAQs - Disable User Login or Role
In this article:
Disabling User Logins vs Disabling Roles
Disabling a user’s login prevents them from accessing Lasso while disabling a role still allows them to log into Lasso but they no longer have access to a specific project or set of permissions.
Examples:
1 - A user has sales rep roles on projects A and B. If the user’s sales rep role on project A is disabled, the user can still log into Lasso but only has access to project B.
2 - A user has sales manager roles on projects A and B as well as a Client Admin role. If the Client Admin role is disabled, the user no longer has the client-level permissions associated to the role but can still access projects A and B as sales manager.
Disable User Login
1 – In the Client Admin Center, click Users and select Manage Users.
2 – Select the user.
3 – In the User Form panel, check the box beside Login Disabled and Save.
Note: If the following message appears, the domain name in the email address must be authenticated in Lasso:
Specified email domain is not verified
Disable Role
You can disable a user's role in two areas on the Users tab - Manage Users and Manage Roles.
Manage Users
1 – In the Client Admin Center, click Users and select Manage Users.
2 – Double-click on the user’s name.
3 – Select the role you want to disable, check the box beside Role Disabled, and Save.
Manage Roles
1 – In the Client Admin Center, click Users and select Manage Roles.
2 – Find the project and role that you want to disable for the user.
3 – In the Role Disabled field, select Yes and Save.
