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Sales Center - Manage Purchase Details in Sales Center (Purchaser Tracking)

Sales Center - Manage Purchase Details in Sales Center (Purchaser Tracking)

If you prefer to watch how to Track Purchasers in the Sales Center, click play below:

 

In this article:

About Managing Purchase Details in Sales Center 

The Purchaser option on the Actions menu of the registrant profile allows users to add and track the details of a sale in the Sales Center. Information such as unit purchased, purchase price, unit status, contract dates, and co-buyers can be instantly added to the registrant profile and updated as needed.

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The advantages to using purchaser tracking in Lasso include the following:

  • Inventory does not have to be loaded into Lasso prior to assigning to a registrant but rather can be added directly to the registrant profile when they become a buyer. Information added to the profile at the time of purchase can include unit number, purchase price, unit status, contract dates, other optional dates, and co-buyers.

Note: Your Lasso Client Director can load the inventory for you if you prefer to have sales reps select from a list.

  • A registrant’s Purchaser Status is indicated as $ Purchaser under their contact details when inventory is added to the registrant profile. There is no need to manually update a registrant’s Rating to Purchaser.

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  • Because the registrant’s Status becomes the indicator that they have purchased, their rating prior to purchase can be maintained.
  • The Purchasers link on the Sales Center Home Page takes you directly to the list of registrants with the Status of Purchaser.

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  • For users with the Sales Reps List Permission, the number of registrants with the Status of Purchaser is displayed under # Purchasers on the Sales Center Home Page in the Sales Reps section.

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  • The Status of Purchaser in the Sales Details section of the Custom List page makes it easy to send a mass mail to only purchasers or exclude them from a promotional message.

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Purchase information that can be added to the registrant profile includes:

  1. Inventory No - Lot, Unit, House Number
  2. Unique ID - Legal Name, Property Identifier, Strata Lot
  3. Sale Price
  4. Unit Status:
    • Unavailable – Unit that is not available for purchase, e.g. model home
    • Available - Unit that is available for purchase
    • Reserved - Pre-sale unit for which there is expressed interest to buy and deposit has been taken in trust
    • Offer - Unit for which a buyer has made the seller an offer to purchase
    • Subject - Unit for which there is an accepted offer that is contingent on specific conditions being removed such as buyer obtaining financing, unit passing home inspection, buyer selling existing home, etc.
    • Firm(R) - Unit for which there is an accepted offer with no conditions but is in the specified rescission period meaning the buyer can back out of (rescind) the contract up to and including the final day of the rescission period; immediately following the rescission period, the unit becomes Firm
    • Firm - Unit for which there is an accepted offer with no conditions and the rescission period (if applicable) has passed
    • Closed - Unit for which all monies and legal documents have been exchanged between seller and buyer, and ownership has been transferred from seller to buyer
  5. Plan - Floor Plan, Home Model
  6. Sales Agent(s)
  7. Contract Date - Buyer makes an offer to purchase the unit
  8. Acceptance Date - Seller accepts the buyer's offer to purchase the unit
  9. Completion Date - Full dollar amount of the unit is transferred from buyer to seller and ownership of the unit is transferred from seller to buyer
  10. Release Date - Inventory is released for sale to the public
  11. Possession Date - Buyer takes possession of the unit and is given keys
  12. Occupancy Date - Buyer physically moves into the purchased unit
  13. Adjustment Date - Calculations on the purchase are completed for items such as property taxes, utility taxes, etc. (proportionate based on Possession Date)
  14. Date Sent To Lawyer - Accepted contract is sent to the lawyer for preparation of closing documents
  15. Co-Buyer(s)

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Note: IF  your inventory is loaded in Lasso's Inventory Center, the Inventory option on the Actions menu of the registrant profile provides an alternative method of adding purchase details in the Sales Center. Please refer to Add Purchase Details on Registrant Profile IF  Inventory is Loaded in Inventory Center.

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Add Purchase Details on Registrant Profile

1 – In the registrant profile, click Actions and select Purchaser.

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2 – Click the Inventory No field dropdown arrow.

If the Inventory No has already been added, it will appear in the list. Select it and skip to Step 3. If the Inventory No does not appear in the list, follow the instructions below to add it in.

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If the inventory does not appear in the list, click the + button.

Enter the Inventory Number and Unique ID in the fields provided, and click Create. The inventory will be added to the list. trackpt3.jpg

3 – Select the inventory, if you haven't done so already, and click Save.

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Once you’ve assigned the inventory to the registrant, you will see their name appear under Purchasers/Co-Buyers.

trackpt5.jpgNote: If the inventory you select has been already assigned, the name(s) of the assigned purchaser(s) will be listed under Purchasers / Co-Buyers. You will still be able to assign the inventory to the registrant. They will be added to the Purchasers / Co-Buyers list.

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4 – If there is no price in the Sale Price field, enter a price for the inventory.

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5 – Click the Status dropdown arrow and select the appropriate status for the inventory.

ptstatus.jpg6 – Click the Plan dropdown arrow and select the appropriate plan.

Note: If there is Plan Price associated to the Plan, the Plan Price will be added to the Sale Price. For example, if the Sale Price is $500,000 and the Plan Price is $10,000, the final Purchase Price will be $510,000.

If the Plan has already been added, it will appear in the list. Select it and skip to Step 7. If the Plan does not appear in the list, follow the instructions below to add it in.

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If the plan does not appear in the list, click the + button.

Enter the Plan and Plan Price (optional) in the fields provided, and click Create. ptplan2.jpg

7 – Select the Plan, if you haven't done so already, and click Save.

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8 – Check the box(es) beside the Selling Agent(s) you want to assign to the sale.

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9 – Enter Additional Dates as needed.

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10 – If you are satisfied with your entries, click Save. If you would like to add a Co-Buyer, go to the next step.

trackpt13.jpg11 – Click Add Co-Buyer.

trackpt14.jpg12 – Start entering the first few letters of the co-buyer’s first or last name. Select the appropriate name from the list that appears.

Note: The co-buyer’s primary assigned sales rep will appear underneath their name in the list.trackpt15.jpg

13 – Click Add. trackpt16.jpg

14 – Select a Purchaser Reason and/or Purchaser Type if desired. These are optional fields.

15 – Click Save.

trackpt17.jpgThe Purchaser Status will automatically appear as $ Purchaser on each assigned registrant’s profile.

The assigned Inventory Number and Unique ID, along with Purchase Price, Contract Date, and Inventory Status, will be displayed in the Inventory section of each assigned registrant’s profile.

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Update Purchase Details

If you prefer to watch a video on how to Update Purchaser Tracking information in Sales Center, click play below:

 

1 – In the registrant profile, click on the inventory in the Inventory section.

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2 – Update the fields as needed.

3 – Click Save.

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Remove Purchaser from Assigned Inventory

If you prefer to watch a video on how to Remove Purchaser from Assigned Inventory in Sales Center, click play below:

 

1 – In the registrant profile of the purchaser or co-buyer, click on the inventory in the Inventory section.

Note: If there are multiple purchasers assigned to the inventory, you can go to any one of their profiles to remove the purchaser and/or co-buyer(s).

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2 – Click on the garbage can button beside the name of the purchaser and/or co-buyer(s) you want to remove.

3 – Click Save.

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The name of the purchaser and/or co-buyer(s) will be removed from the Purchasers/Co-Buyers list.

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The inventory and the $ Purchaser indicating Purchaser Status will be removed from the registrant profile.

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Pull Custom List of Registrants with Purchaser Status

There are two ways to pull a list of registrants with the Purchaser Status:

1 – Click Purchasers under Built-in Lists on the Sales Center Home Page.

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OR

2 – Click the green plus button in the Custom Lists panel of the Sales Center Home Page.ctpt2.jpg

On the Custom Lists page, select Purchaser in the Status section and click Go.

Note: Refine the list by selecting other criteria as needed.

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Exclude Purchasers from Mass Mail

If you want to exclude purchasers from a mass mail, click on the green circle with a check beside Status. This will change it to a red X. Select Purchaser and then select your other criteria. Click Go. The list will not include registrants with the Status of Purchaser.

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View Purchaser List

The Purchaser List available in the Sales Center provides you with a list of all registrants with the Status of Purchaser, along with details of the sale such as Inventory Status, Sale Price, Contract Dates, etc. You can also export registrant data along with purchaser information via the Custom Registrant Export.

On the Sales Center Home Page, click Reports and select Purchaser List in the dropdown.

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This will bring up the list of Purchasers along with information associated to the assigned inventory such as Inventory Number, Unique ID, Plan, Status, Sale Price, and Contract Dates.

To export the report to CSV or Excel, click on CSV or Excel at the top. If you want to remove columns from the report, click Personalize. Filter the report by Plan, Status, Contract Date, or Completion Date.

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Lasso Term Definitions

Following are the Lasso definitions for the different statuses of a unit of inventory that a user would select as the unit moves through the sales process. Also below are descriptions of the various contract and optional dates that can be entered along the way.

Inventory Statuses:

  • Unavailable – Unit that is not available for purchase for specific reasons such as model home, etc.
  • Available – Unit that is available for purchase
  • Offer – Unit for which a buyer has made the seller an offer to purchase
  • Reserved – Pre-sale unit for which there is expressed interest to buy and deposit has been taken in trust
  • Subject – Unit for which there is an accepted offer that is contingent on specific conditions being removed such as buyer obtaining financing, unit passing home inspection, buyer selling existing home, etc.
  • Firm(R) – Unit for which there is an accepted offer with no conditions but is in the specified rescission period meaning the buyer can back out of (rescind) the contract up to and including the final day of the rescission period; immediately following the rescission period, the unit becomes Firm
  • Firm – Unit for which there is an accepted offer with no conditions and the rescission period (if applicable) has passed
  • Closed – Unit for which all monies and legal documents have been exchanged between seller and buyer, and ownership has been transferred from seller to buyer

Dates:

  • Contract Date – Buyer makes an offer to purchase the unit
  • Acceptance Date – Seller accepts the buyer's offer to purchase the unit
  • Completion Date – Full dollar amount of the unit is transferred from buyer to seller and ownership of the unit is transferred from seller to buyer
  • Release Date – Inventory is released for sale to the public
  • Possession Date – Buyer takes possession of the unit and is given keys
  • Occupancy Date – Buyer physically moves into the purchased unit
  • Adjustment Date – Calculations on the purchase are completed for items such as property taxes, utility taxes, etc. (proportionate based on Possession Date)
  • Date Sent To Lawyer – Accepted contract is sent to the lawyer for preparation of closing documents

Add Purchase Details on Registrant Profile IF  Inventory is Loaded in Inventory Center

IF  your Inventory is loaded to the Inventory Center in Lasso, the Inventory option under the Action button allows users to:

  • Record contract dates. 
  • See number of purchasers Quickly access purchaser lists on the Sales Center Home Page.
  • View purchase details on the registrant profile. 
  • View purchaser information via the Purchaser List and the Prospect Purchaser Analysis as part of Lasso standard reporting.
  • Create custom lists of purchasers based on Registrant Status.

Clients who subscribe to the Professional edition of Lasso can:

  • Assign purchasers and enter contract dates directly in the Sales Center rather than toggling between the Sales Center and the Inventory Center.
  • Enter contract information quickly. 
  • Maintain up-to-date information during the contract completion process as the sales rep can immediately assign purchasers and/or enter relevant dates rather than waiting for contract details to be processed by an administrator.

Note: Your inventory must be uploaded to the Inventory Center prior to adding purchase details on a registrant profile. For more information, please contact your Client Director.

1 – In the registrant profile, click Actions and select Inventory.

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2 – In the Assign Purchaser/Inventory window, click on the dropdown beside Inventory in the Purchaser Info section and select the unit that you want to assign to the purchaser.

3 – A Contract Info section for the selected unit will appear to the right, displaying the unit’s Unique ID and inventory number (in brackets) beside Inventory, and it will show the Sale Price below.

Note: If there is already another purchaser assigned to the unit, they will be listed beside Other Purchaser(s). Clicking on a name listed will take you to that registrant’s profile. Any contract dates that were entered for other purchasers of the unit will be displayed in the Contract Dates and/or Optional Dates sections.

4 – In the Purchaser Info section, you can select the Purchaser Type, Purchase Reason, and Assigned date if you wish. These fields are optional.

5 – The registrant’s assigned sales rep(s) will be checked off in the Sales Reps section. You can check or uncheck the boxes beside the sales reps’ names as appropriate. Checking a box will assign the sales rep to both the registrant and the unit of inventory. Unchecking a box will unassign the sales rep from both the registrant and the unit of inventory.

6 Contract Dates and Optional Dates are not required. If you do not need to record dates, click Save.

7 – If you want to enter Contract and/or Optional Dates, click into the space beside the date(s) and select from the pop-up calendar.

Note: If you are entering a Completion Date, you must check the Contract Accepted box first. If you enter an Acceptance Date that is in the future, you will be unable to check the Contract Accepted box.

8 – Click Save.

You will notice the following changes on the registrant profile:

a) In the Sales Details section, the Status of the registrant will change from Normal to Purchaser.
b) An Inventory section will appear, listing the newly assigned unit. The Status of the inventory will be dependent on the following:

  • Assigning a unit to a purchaser changes the unit status to Offer.
  • Entering a Contract Date and Acceptance Date and checking the Contact Accepted box changes the unit status to Firm or Firm(R), depending on if there is a Rescission Period.
  • Entering a Completion Date changes the unit status to Closed.

Note: If the Acceptance and Completion Dates entered are in the future, the unit status will change accordingly on those dates.